About Mediation

Answers to frequently asked questions about mediation.

What is mediation?

Mediation is a conversation or negotiation with the aid of a neutral third party. It is a structured process where people can listen to and understand each other’s points of view, and eventually come to their own resolution.

What do mediators do?

Mediators manage and facilitate negotiation. They help parties communicate and help them find creative ways of resolving their difficulties.

Why should I try mediation?

Mediation offers the parties in a dispute control over the outcome of their conflict. Research indicates that people are more likely to respect a settlement that they have had a hand in crafting. Mediation is typically faster, less expensive, and less stressful than solving disputes in the courts. Mediation is especially suited for parties who expect to have an ongoing relationship. Because the parties in mediation work together to face their difficulties, it can preserve and even strengthen relationships.

I want to mediate but the other party doesn’t.

If necessary, we can speak to the other party and help them understand the benefits of a negotiated settlement. If they’re still not willing to try, consider conflict coaching for yourself.

This is a big disagreement with many people involved. Can you help?

Whether it is a dispute between two business partners or a long-standing conflict with many stakeholders, we will craft a solution that makes everyone feel heard and gives them a real stake in the outcome.

I’m interested in mediation, but I can’t face being in the same room with the other party.

You don’t have to. There are various ways to get around this.

Don’t you have to be a lawyer to be a mediator?

No – you do not have to be a lawyer to be a mediator, and mediators in Ontario are not supposed to give legal advice. Mediators come from a variety of professional and educational backgrounds. They understand the causes of conflict and are trained in conflict analysis. They know how to facilitate communication and to smooth the progress of difficult conversations.

For certain kinds of disputes it might be beneficial to work with a mediator with a legal background, and we can help you find the right person.

More about Mediation:

Conflict Resolution in Condominiums:

Family Mediation